Ugh, It Hurts - Anonymous employee AOTMP Employee Review

I appreciate the recognition that there are some amazing people at AOTMP. That is so true. As far as people getting terminated the only ones who get terminated are those who have negative attitudes or do not perform based on expectations that are set from the beginning. As you know very well, we do not tolerate negative attitudes. They are poison. That said, we have to do a better job in the hiring process and we will work to continue to improve our coaching with people. That is one reason we recently hired a very experienced and talented Director of HR. I am not sure where you are getting your facts that you were considered the 5th or 6th most tenured person with just over a year. That math doesn't even come close to working. I am not sure you have all your facts on the most profitable department. First, that is not true. Secondly, making the the statement "the rest of the company is supposed to be selling to" is not at all accurate. A total of two sales executives in the company sell the solution you are referring too. I appreciate the comment about the billion dollar company statement being airy and with arrogance and with no vision or or clear action. That just tells me we need to do a better job of talking about the plan to get there and not just talk about the billion dollars. Contrary to your statement however we have a very detailed business plan with the strategy to get there. We update it annually. But to your point that is absolutely not true, perhaps we need to make others more aware of it. No excuses but we haven't shared it as a majority of the people are just focused on their current roles and it is hard to believe and see a billion dollar vision. As far as the management team manipulating employees against each other, I will definitely dig into that quickly. I have not seen or heard about anything close to that. I am sure I don't know everything that that goes on but this type of activity would normally get to my desk very quickly as we don't tolerate any kind of manipulation. I don't even know how to respond to your comment about why you believe management enjoys watching what you call personal destruction. Not sure why anybody would enjoy that or what the motivation would be. I am also not sure where the facts are to back up the statement that the sales teams spend more time apologizing for past engagements. That is not reflected in the numbers anywhere. Yes, we have absolutely had a few past customers who didn't like doing business with us for one reason or another and others who didn't see value. But to say sales spends more time apologizing would not be accurate. Overall our approval rating is up around 80% a far cry from the 50% average in our industry and is continuing to improve with the changes we have made over the last three years. Our customer retention rates and year over year growth rates are the highest they have ever been. As far as advice to the management / investors, I appreciate the advice and will definitely continue to look in the mirror at what I can do better as I always do. As far as active investors you are talking about me and my partner and one other third party. I will make sure I pass you entire post along to them as you suggest. I hide nothing from them. Overall, I appreciate the comments made on this site and have learned a lot but going forward I will address each comment as some of them could very well be considered "fake news" with no facts or basis to back up the statements. Tim Lybrook, CEO