proceed with caution - Behavioral Health Technician APPLE Consulting Employee Review

3.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The other techs were amazing, huge sense of team. The BCBAs were great too.

Cons

Most of admin sucked, not everyone but most

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APPLE Consulting Response
3mo
Thank you for taking the time to share your experience and perspective. We truly appreciate it. We’re glad to hear that you experienced strong teamwork among technicians and supportive BCBAs. That sense of collaboration and clinical partnership is something we intentionally work to build, and it means a great deal when it’s felt by our team. We also hear your feedback regarding administration. Decidedly, over the past year, we have made intentional leadership realignments and structural changes designed specifically to strengthen communication, increase accessibility of leadership, and ensure technicians and all staff have clearer pathways to share feedback and be heard. At APPLE Consulting, our values — Assent, Positivity, Partnerships, Learning, and Empowerment — guide not only our clinical care, but how we lead and support our staff. In practice, that means: • Creating regular feedback loops and check-ins • Increasing leadership presence in the clinic • Strengthening supervision and support structures • Clarifying expectations and follow-through • Investing in professional development and growth We are committed to continuous improvement. Every experience shared helps us refine our systems and strengthen our culture. We care deeply about building a workplace where technicians feel respected, supported, and empowered to do meaningful work.

Explore other reviews about APPLE Consulting

5.0
16 Jan 2023
Recommend
CEO approval
Business outlook

Pros

A very welcoming work environment and everyone is ready to assist you in any questions you may have about new cases or the overall dynamic of the clinic. The BCBA's are always ready to assist with any questions you may have. There is open communication to be able to voice out any concerns at any time.

Cons

client cancellations are inevitable, but they try to find coverage for you

2.0
26 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Most supervisors are incredibly knowledgeable and kind. The other technicians are also helpful and it’s wonderfully common to see someone go the extra mile for their client. The space is generally nice and there's plenty of parking unless they have us working on a holiday or weekend. You will learn a lot about writing a proper chart note, clinical skills, and advocacy for your client. You also get a lot of exposure to different cultures. The quality of instruction, the friendliness of coworkers, and the clients themselves make what's listed in the Con section mostly bearable.

Cons

There's a general atmosphere of resentment, which is unpleasant to be around but understandable once you've had several interactions with "leadership". I didn't realize the difference between a leader and a boss prior to working at APPLE, but I do now. Your supervisors are real leaders and would not ask you to do something they wouldn't do themselves, but the same is not true for senior management. There’s a general out of touch-ness from senior management, also. Christopher Jones and Steve Michalski are known to say things that aren’t true and scapegoat others when it becomes apparent. The owner’s teenage son occasionally has parties in the clinic, which sounds like a HIPPA concern, but that’s certainly out of my pay grade. In terms of career advancement opportunities, after you have your RBT you will need a master's degree to keep progressing. You will be asked to come in on weekends, albeit infrequently, for trainings or because the company is worried about lost revenue. Prepare yourself to work 6 days/week or put in a time off request for a Saturday. The legally required paid sick leave is baked into the rest of PTO. The amount of time off is far less than other places in and out of the field. Pay is not sufficient to live off of and/or provide for any dependents. The hourly rate for clinical work might seem nice, but there’s no guarantee on how many hours you might get each week at that rate. I currently can barely afford to work here. It is plenty common to have coworkers that rely on food banks, second jobs, and government support to make ends meet. Annual raises are up to 5%, which is not enough to keep up with inflation. Annual raises are also not guaranteed.

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APPLE Consulting Response
3mo
Thank you for taking the time to provide such detailed feedback. We genuinely appreciate the care and thoughtfulness behind your review. We are grateful to hear that you experienced knowledgeable supervisors, supportive teammates, and meaningful clinical growth during your time here. The dedication of our technicians and BCBAs — and the way they advocate for clients — is something we are deeply proud of. Creating an environment where staff learn strong clinical skills, write high-quality documentation, and grow professionally is central to our mission. We also take seriously the concerns you raised about leadership, communication, and organizational culture. Since this review, we have made significant structural changes to strengthen support and accountability. The Director of Operations role has been eliminated, and we have restructured our administrative team to include a full-time Operations Manager, a full-time HR Coordinator, a Staff Scheduling Support Coordinator, and a Family Services Coordinator. These changes were made intentionally to increase accessibility of leadership, improve responsiveness, and ensure staff have multiple levels of operational support. At APPLE, our values — Assent, Positivity, Partnerships, Learning, and Empowerment — guide how we serve families and how we lead internally. That includes listening to staff feedback, increasing transparency, and building leadership practices rooted in respect and collaboration rather than hierarchy. We also want to clearly affirm that protecting client privacy is non-negotiable. . Our electronic records are maintained in a secure, HIPAA-compliant cloud system (Egnyte), and any paper documentation is secured in locked offices with locked storage cabinets. Safeguarding PHI is a foundational operational standard for our organization. Regarding PTO, benefits, and compensation concerns: since this review, we have revised our PTO structure to increase access based on tenure and have expanded our overall benefits package in direct response to staff surveys and feedback. We continue to evaluate compensation and scheduling practices within the realities of insurance- and Medicaid-funded services, while striving to offer competitive and sustainable employment opportunities. We know no organization is perfect. What matters to us is listening, learning, and making meaningful improvements. We are committed to building a workplace culture where staff feel respected, supported, and empowered to do important work. Thank you again for your feedback and for the care you provided to the clients you served.
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