Run - Sales Advisor ARS-Rescue Rooter Employee Review

1.0
10 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Good money during the summer. Work truck. That’s it.

Cons

This company does not care about the employees at all. The whole management team is stressed out. If you do sell a job, be prepared to get numerous phone calls about that job starting at 6am! The leads are garbage and the calls are booked by a company in India! They will send you over an hour away from your home at 7pm! If you complain about anything, you will be put on the chopping block. They will make up an excuse to fire you, or stop giving you leads. They don’t care how good you are at your job. If they don’t like you, they will fire you asap. ARS is THE WORST RATED hvac company on google and yelp. A ton a back stabbing and favoritism. My stress level was at an all time high. I stayed here longer than I should. The amount of work that you have to do is unreal compared to other HVAC companies. If you know how to sell, you will make good money here but you will be stressed out and will be on some type of anxiety or depression medicine. Every meeting is super negative. The morale is horrible. I’ve received numerous phone calls from customers complaining about there system not working within weeks of installation. Wouldn’t recommend this company to anyone! It’s an awful place to work at!

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ARS-Rescue Rooter Response
3mo
Thank you for taking the time to share your perspective. We’re glad to hear you found strong earning opportunities and appreciated the company vehicle. We understand that our industry can be fast‑paced and demanding, and we’re continually working to support our teams with better tools, communication, and processes. We appreciate hearing your perspective and remain focused on improving the experience for all team members.

Explore other reviews about ARS-Rescue Rooter

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, amazing benefits, super easy if you’re a people person, amazing management team

Cons

Intensive KPI tracking, independent workload, not work life balance friendly. Your performance can be affected if you’re having a bad day. People treat you like scum of the earth

1.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You can take work truck home.

Cons

Management has created a challenging work environment where technician support and fair compensation do not appear to be priorities. There are no performance-based bonuses or consistent annual raises, despite strong expectations around sales. Call distribution lacks transparency, with higher-quality leads often going to a small, select group, making it difficult for others to perform at their full potential. Technicians are also expected to take calls after scheduled hours (8 AM – 4 PM), which impacts work-life balance. Additionally, time and travel policies raise concerns. Technicians clock in upon arrival at the customer’s location rather than when travel begins, even when jobs are over an hour away. This results in significant unpaid driving time, often exceeding two hours per day. In some cases, technicians are required to travel to appointments even when customers are unresponsive, leading to cancellations or reschedules without compensation for the time lost. Overall, the expectations placed on technicians are high, but the structure and support systems in place do not consistently reflect or reward that effort.

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ARS-Rescue Rooter Response
1mo
Thank you for sharing this detailed feedback, and we recognize how concerning these experiences can be. We take issues around transparency, fair compensation, scheduling expectations, and travel time very seriously, and your comments highlight areas that require continued focus and accountability. Our goal is to create an environment where all technicians have equitable opportunities, clear support, and recognition that reflects their effort and performance. If you would be open to discussing further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.
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