Customer Support Engineer 1 (EUV) - Customer Support Engineer I ASML Employee Review

4.0
30 Nov 2017
Recommend
CEO approval
Business outlook

Pros

People, intriguing problem, precision improvement, continuing education policy, medical, vision, dental, 401k, holiday, vacation, and shift differential. ASML is a great company and lithography is an interesting problem to solve. If you are interested in this aspect of the semiconductor industry there is no better lithography company.

Cons

Computer Based Trainings, internal fab communication between groups, and improvement approach. The way you are assessed is stressful. Learning various aspects of the machine is best learned hands-on or in training not during a 1 hour lecture or by computer based trainings. The local fab team always needs to pick up the slack for the upgrades team and install team. In addition, the part ordering process is a problem. Management has been doing a good job realizing these issues though. The approach to improvement seems to be very customer driven, make smaller transistors, which is why ASML commands majority of the lithography market. Unfortunately, the same software problems go unnoticed model to model and energy efficiency: energy input to energy output is ignored.

Explore other reviews about ASML

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting work Great team culture

Cons

Long Commute if you live kinda far

2.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Location is good and near freeway, they make a crucial technology for the world to function

Cons

Toxic environment. Selective enforcement, antisemitic DEI culture, tattle tale rat snitch employees, managers play favorites, managers move the goal post after you were supposed to earn a salary increase. too many foreigners in management and not enough americans. DEI is a joke and is run by a racist black women. Company will burn you and punish you for problems someoen else created and punish you for it despite no power to fix the issue yourself.

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