Just to see reviews - Customer Service Representative ASQ Employee Review

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5.0
5 June 2024
Recommend
CEO approval
Business outlook

Pros

- incredibly kind and understanding work culture - summer hours with abbreviated Fridays - mostly remote work - helpful team - mixture of new blood and veterans

Cons

- lack of diversity in all aspects - salary and benefits aren't great

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ASQ Response
1y
Thank you for your review! We appreciate the shoutout for the pros. We're proud of our supportive culture, great staff, and hybrid/PTO offerings. Thank you also for noting the cons. We're assessing feedback from our recent benefits survey to help enhance our benefits package, and we're also working with our internal DEIB team to advance initiatives.
2.0
16 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Some good colleagues, good office location, mission-driven.

Cons

Too many leadership change and weak executives. Few people actually understand quality. Members can be really mean to deal with. The new AMS is a mess and making jobs harder and execs are lying about it or just don't know what an AMS is supposed to do. Lots of turnover of good employees and weak ones never are dealt with.

2
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ASQ Response
1y
Thank you for your feedback! We're glad to hear that you value ASQ colleagues, our location, and our mission to advance excellence through quality. We recognize there are areas for continuous improvement. Your input helps us as we continue to focus on fostering a supportive culture, enhancing communication, and ensuring we have the right tools and processes to support our team and the Society.
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