Extremely Toxic Workplace - Don't waste your time - Human Relations Agent/Community Outreach Worker AVATIL Employee Review

The job was rewarding because of the clients and the staff were nice (not management). There was no experience needed and no social work degree required just a bachelors in whatever.

Oh boy so many cons. Managed by a crazy lady for over 25 years. She micro manages her staff, doesn't listen to staffs requests, is rude and unreasonable. She actually has the receptionist right down what time staff come in at. If you're late a few times she'll fire you. Working there is like going back in time, everything is outdated, shared email address and 2 computers for 6 staff so that she can look through every email. She doesn't trust staff to have internet at their desk yet each desk has a computer. Turnover rate is unreal yet the board of directors does nothing about it because she tells them "young people don't like to stay at the same job for very long". Staff are overworked (no breaks), underpaid (16-19$), workload is insane (15-20 clients per counsellor, must write case notes, must do bed bug checks, run groups in the evenings, do home visits, budgeting/going to the bank, doctors apts, grocery shopping, run programs, organizing Christmas parties/outings/graduations/walkathons/fundraising, family meetings with clients, and staff meetings twice a week). Staff dont even get to enjoy their Christmas party because we have to serve food/drinks and clean while clients and parents enjoy. Also the workplace is in a basement and always has bed bug issues, must work 2 nights/week and every 2nd Saturday. PLEASE dont work here its not worth the TRAUMA it will cause you.

The clients are awesome! The staff are usually a great team!

The management of this place is a total joke. The director is extremely micromanaging, has no respect at all for her staff or their opinions, will disregard all suggestions for improvement of the organization and basically has run this non-profit into the ground. The “president” is also the director’s friend and never bothers to approach staff on why they are so unhappy or why there is such a high turnover rate. The offices are like dungeons, in the basement of a run-down building. No renovations have been made to areas where the staff work in order to make them feel somewhat more comfortable. Hours are horrible - 2 evenings a week mandatory plus mandatory Saturday shifts every two weeks.