Fair - Claims Handler AXA UK Employee Review

2.0
25 Feb 2025
Recommend
CEO approval
Business outlook

Pros

home based flexibility is good

Cons

High volume calls and can become very demanding and stressful

avatar
AXA UK Response
1y
Hello, Thanks for sharing your experience with us. We do appreciate that the nature of some of the work we do at AXA can contribute to a pressured environment and recognise all the work that colleagues do. We’re always developing training and mentoring programmes to support colleagues, providing them with the skills and knowledge to help customers – especially for when things get busy. I’m sorry that you haven’t felt supported by us in this way and understand how this must have negatively impacted your experience and mental wellbeing. Thanks again for sharing your feedback. AXA People Team

Explore other reviews about AXA UK

5.0
4 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

Cons

Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

4.0
10 Mar 2024
Recommend
CEO approval
Business outlook

Pros

they are available when you communicate your needs to your manager.

Cons

need to commute to NYC.

avatar
AXA UK Response
2y
Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
See reviews by: Helpful|Rating|Date|All