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Academy Sports + Outdoors

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Good Job with Proper Support - Personal Shopper Academy Sports + Outdoors Employee Review

4.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Personal Shopper's mainly focus on fulfilling online orders. It allows investigative people who enjoy looking places outside of the box. Time goes by quickly and with enough common sense the work is manageable.

Cons

Often times, items can't be found and you need support of others and management. I've had a mix of managers who are happily willing to help and others who would rather do anything else. I also had to push off my lunch break as the only one on the job because an assistant manager was unwilling to take over online orders. Luckily the store manager saved me after an hour because he realized what was happening. The last con would be time limits. You have 50 minutes to find each order after it comes in, even if you have multiple orders. Back to school season is challenging and can be a high stress environment. I enjoyed it, but many people would not.

Explore other reviews about Academy Sports + Outdoors

5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice people to work with, customers are generally good people.

Cons

Not enough opportunities for more hours.

1
1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

The easiest thing about job is the work itself.

Cons

The upper management is horrible on every level. They don’t care enough to even give job interviews, so you don’t know what to expect on your first day. Expect someone to not train you, but aggressively micromanage you and let you know what you do is wrong but not show how to do anything correctly. I’ve never seen a retail place operate so “by the books” but will make up rules on the spot when it’s most convenient for them. There is a severe lack of communication and care all around, partly from a lot of the managers being on different parts of the spectrum. The senior employees will also take out their home life problems out on you bc they’re jealous you got more credit card applications than them. Don’t work here unless you enjoy high school petty drama from ladies that have worked 30+ years in retail.

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