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Academy Sports + Outdoors

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Terrible place to work for - Customer Service Cashier Academy Sports + Outdoors Employee Review

1.0
21 Feb 2011
Recommend
CEO approval
Business outlook

Pros

the discount is rather good. 25% for most items 15% for all other items. People there are nice and you meet people who are just like you. Team Leads most times get you and support you.

Cons

Managers do not care about its employees the hours are random every week. Managers totally think that you are completely replaceable the raises are worthless, been there two years and barely made over a dollar in raises. the pay is terrible. the hours are only good in the summer and Christmas times. the return policy allows for customers to walk all over you. managers most times do not see your input as worth anything. managers use curse words and racist words and without any witness around its your word versus their word so they always win. they have a point system where it tracks when your late and when you call in. if your sick and call into work because you cant come in and you have a doctors note you can still get 4 points. after 24 points you get fired.

Explore other reviews about Academy Sports + Outdoors

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

I enjoy working at Academy

Cons

Not much cons, except not much work from home options

1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

The easiest thing about job is the work itself.

Cons

The upper management is horrible on every level. They don’t care enough to even give job interviews, so you don’t know what to expect on your first day. Expect someone to not train you, but aggressively micromanage you and let you know what you do is wrong but not show how to do anything correctly. I’ve never seen a retail place operate so “by the books” but will make up rules on the spot when it’s most convenient for them. There is a severe lack of communication and care all around, partly from a lot of the managers being on different parts of the spectrum. The senior employees will also take out their home life problems out on you bc they’re jealous you got more credit card applications than them. Don’t work here unless you enjoy high school petty drama from ladies that have worked 30+ years in retail.

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