Pros
Almost non-existent workplace drama. Unlimited PTO and flexible scheduling that’s genuinely honored. Finally, if you do your job well, you will get promoted - AP prioritizes elevating internal talent and regularly promotes providing there is a business need. Good job there!
Cons
- AP has strong talent, new business team, and clients, but the infrastructure has not kept pace with its growth. This is a 200+ person company still operating like they’re bootstrapping out of a garage. - Account teams are expected to cover multiple specialist roles (paid media, analytics, tech, strategy) without dedicated experts, often relying on very very junior “growth assistants” to fill gaps that require senior-level skill. - Account transitions are frequent, yet there is no standardized way of working. The result is constant context-switching and heavy cognitive load that will burn you out fast. A lot of folks are secretly planning their out. - Another challenge is AP’s approach to technology and AI. Teams are largely restricted to an internal GPT-style tool that is far less capable than the mainstream AI platforms many companies now use securely. As a result, both engineering projects and day-to-day team workflows are still handled in very manual ways. Things that could be fully automated—like pulling data from emails into trackers, generating reporting inputs, or streamlining spreadsheet workflows—often require significant manual effort. Most changes / processes are geared towards supporting finance and making billing easier and not for supporting the teams output / wellbeing. The company would benefit from investing in stronger AI tooling and hiring experienced AI operators who can build automation systems that reduce administrative work and allow teams to focus on higher-value strategy. - Compensation is on par for a midsize agency, but IMO the reason people complain about it is because of the lack of infrastructure, tech, and consistency across teams makes working here incredibly draining. As a result, it often feels like leadership is gaslighting you about your productivity or customer support and making it a "you" issue, when the issue is there's not much supporting the actual teams.
