I'm baffled this company has come this far.. - Account Executive Accuquote Employee Review

1.0
16 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The only pros to working here is there are some really great agents that care a lot and do their best to keep a positive attitude despite the constant uphill battle this company puts in front of them to write apps.

Cons

Never in my life have I worked for a company where the leadership was so poor. I originally came on board working final expense leads, it was a smooth enough system although definitely lots of micromanaging, the base pay is fair and the compensation for your in force policies was decent enough. Months later I am moved to a new department working on a rapport team for AAA Life. As the months went on I watched leadership basically restructure the entire company to be dependent on AAA Life for their ability to become profitable. I kept thinking to myself AQ would be in deep waters if anything were to fall through with AAA and it's not wise for a company to lean that hard into a separate life insurance company just to survive. Well fast forward to now and basically without warning AAA terminated their contract and staff we're sitting ducks unable to do any work or make any calls for over a week. Layoffs happened and a lot of good folks are now left without work because of the terrible leadership in this company, I have zero good things to say about the upper management, they silenced their employees and didn't give them much of a platform to address their concerns and opinions because nobody there has anything good to say, it's a dumpster fire and a sinking ship. I feel bad for anyone still working there and wish them the best, but as far as having confidence in management and the company as a whole, I have absolutely no confidence what-so-ever that this company will survive the next 5 years. Good luck to all

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Accuquote Response
2y
Thank you for sharing your feedback. We value all feedback as it helps us continuously improve. We appreciate your acknowledgment of the hard work and dedication of our agents. Regarding your concerns about leadership and our business decisions, we take them seriously. While we understand transitions can be challenging, we strive to make decisions that are in the best interest of our employees and the company. Our leadership team is committed to addressing employee concerns and fostering a positive work environment. We encourage open communication and constantly work to improve our processes and policies. Your advice is noted, and we will continue to assess and refine our leadership approach to ensure the success and stability of our company. We understand the importance of trust and confidence in management, and we are dedicated to earning back any lost confidence. Thank you for your contributions during your time with us, and we wish you the best in your future endeavors.

Explore other reviews about Accuquote

5.0
9 May 2025
Recommend
CEO approval
Business outlook

Pros

Great staff, work from home, and the potential to make unlimited income. The harder, your work the more you get paid.

Cons

Even though it’s an at home job, it’s still a 9 to 5 clock in clock out job. It’s not as flexible as it should be.

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Accuquote Response
1y
Thank you for taking the time to leave a review! We're glad to hear you value the supportive team, remote setup, and the opportunity to earn based on your performance. You're right that, while remote, this is still a structured 9-to-5 role. As a call center, maintaining consistent shift coverage is essential to supporting our clients and ensuring team success. That said, we do appreciate your feedback and will continue looking for ways to improve the overall experience. Thanks again for being a part of the team!
1.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

$20 per hour is OK

Cons

They squeezed you. Micromanagement. Zero tolerance for mistakes.

1
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Accuquote Response
2mo
Thanks for your feedback and for being part of the team. We’re glad you felt the pay was fair, but we’re sorry to hear the management style felt overwhelming. We aim to support our team while maintaining high standards, and it’s clear we don’t always get that balance right. Your point about customer service being more than just software really resonates with us. We appreciate you sharing this, feedback like yours helps us improve.
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