Your team is the only reason to keep coming back each day! - Team Leader Ace Hardware Employee Review

2.0
20 May 2019
Recommend
CEO approval
Business outlook

Pros

Family-like bond with co-workers Learn a lot about labor industry good employee discount

Cons

Long hours with little help. Pay is barely above minimum wage yet you are expected to take on a tremendous workload( far beyond your job description) tdiscountThey also claim to be "equal opportunity" but good luck with that. I worked 50 hr weeks for them for nearly 2 years and when i was involved in a car accident that hurt my back they kicked me to the curb. They said due to my injury i was REQUIRED to take a MANDATORY 12 wk unpaid fmla leav and if I didn't come back at full capacity then I wouldn't have a job. Too bad that was a year after I recovered from my injury when they figure it out how bad it really was. Wish they would have known how bad it really was when I asked for the leave in the first place (which they denied)

Explore other reviews about Ace Hardware

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good place to work

Cons

None at all very nice place

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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