Wild west of warehouses - Warehouse Associate Ace Hardware Employee Review

2.0
7 June 2023
Recommend
CEO approval
Business outlook

Pros

good pay and routine work

Cons

Middle management gave it their all in the orientation Process. Benefits, 401k, advancement opportunities, incentive programs, mOnThLy BiNgO. Inevitably, they had to hand their newly fluffed flock over to the leads. Who, when the warehouse doors close, operate with a certain level of despair against middle management and are just happy to be out of the herd. It was impossible to ignore the undertone of toxicity within the workplace. Supervisors had no goal to strive for your shift start, meetings were skimmed through. Politics were heavily apparent between certain personalities regardless of position. From an operations standpoint the place seemed to be tripping over itself. Disorganized slots (putting several different gloves of the same brand in different isles), sharp loose unwrapped items placed chest high in bins without lips, and constant disconnections with the vocolex system. It only took 20 minutes with lower management to understand just how hard I hit the nail on the head and just how constricted they are.

Explore other reviews about Ace Hardware

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

flexible shifts fun people to work with

Cons

none that come to mind

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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