Not worth the PTSD - Anonymous employee Ace Parking Employee Review

1.0
20 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

With how many locations there are, you *might* end up with a decent manager.

Cons

You're going to want to read this before you think about working here.... (spoiler: I know the job market is tough, but it's not worth the mental health effects to work here) This company was started in 1950, and it’s still being run like it’s the 50’s. It is Boomer-led, antiquated, filled with nepotism, racism, sexism, misogyny and transphobia. Your first red flag is that one of their values is “Family,” but is more like having thanksgiving dinner with a bunch of racist uncles. They don’t want to hire anyone with tattoo’s, piercings, or colored hair, and openly talk about how trans people are “confusing." They are constantly bringing up politics in the workplace. It’s embarrassing that they call themselves a professional organization, because this is the worst company I have ever worked for. Just check their leadership page online to see not one person of color in a leadership position. There’s no diversity higher up in the company, and hiring managers express that they don’t want to hire “people from the hood” or women for “men’s positions.” They get their diversity awards because all of their line level, minimum wage employees are struggling minorities. This is also the kind of company where if a woman speaks up or stands her ground, the men with fragile masculinity will call her a b****. When it comes to their HR department, they will only do what they are legally required to do and not an OUNCE more. They could not care less about their employees, which is shown by their consistent 100% turnover. The HR leadership (with nepotism) is a joke, evidenced by the fact they can’t keep an HR rep longer than a year. Despite all of this, they will never look inwardly and realize they are the problem, even though they are the common denominator…. The CEO makes millions, takes frequent vacations, while they pay their line-level employees the lowest amount possible, so much so that they need to unionize just to get treated with any dignity. They love to make employees overwork multiple roles with no extra pay, and call it a “training phase” with the notion they will discuss pay bumps later on (spoiler, you will never get a raise for all that extra work). There are no actual performance reviews, KPI’s, or measurements when it comes to evaluating performance. If they simply think you’re not meeting their unrealistic expectations, they will give you the humiliating option of being demoted or fired.

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Ace Parking Response
1y
Thank you for sharing your feedback. We're sorry to hear about your negative experience, and we take concerns like these very seriously. At ACE, we are committed to fostering an inclusive, supportive, and respectful workplace for all employees. While we know we have room for improvement, we are actively working to address areas like diversity and employee development to create a more positive and equitable work environment. Your input helps us in our ongoing efforts to grow and improve.

Explore other reviews about Ace Parking

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Management is great. I love the people I work with. Schedule is flexible. Working independently and outdoors at Padre games, Snapdragon Stadium, Zoo, Arena.

Cons

I wish the pay was better and hours were more consistent.

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Ace Parking Response
1w
Thank you for taking the time to share your experience with ACE. We are thrilled to hear that our management team, workplace culture, and scheduling flexibility have made such a positive impact during your time with us. It is especially rewarding to know you have enjoyed working at some of San Diego’s premier venues and events alongside a supportive team. We also appreciate your honest feedback regarding pay and schedule consistency, as employee input helps us continue evaluating ways to improve the overall team member experience. Thank you again for being part of the ACE team and for your dedication and hard work.
5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great management and team atmosphere

Cons

pay and hours. lack of flexbility

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Ace Parking Response
2w
We thank you for your commitment to ACE and for highlighting the strong team atmosphere and management support you experienced. We also appreciate your feedback regarding pay, hours, and flexibility, as these are important areas we continue to evaluate as we improve the employee experience. Your perspective helps us identify where we can improve, and we wish you the best moving forward in your career. While we recognize that scheduling and flexibility are often shaped by operational needs and business demand, we acknowledge the impact this can have on employees and remain mindful of it as we assess improvements.
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