High pay, but poor management affects workplace morale - Customer Loyalty Associate Acenda Employee Review

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

The pay is high and some of the people are pleasant. Lots of opportunities to move to other departments. Annual bonuses and CPI increases

Cons

Management are hired based on their friendship with the other management and once they're promoted, they can't do the role or they make everyone's lives miserable. There is no accountability without HR interference.

Explore other reviews about Acenda

5.0
4 May 2020
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Small office space, demanding work as new company and clients become harder to handle

2.0
7 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Ability to move up in the company. Clients are positive. I will miss them when I leave.

Cons

Not enough support from management High turnover

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