Unprofessional - Intake Specialist Acentra Health Employee Review

3.0
8 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Work from home and that's about it

Cons

Micromanaging, unprofessional leadership,constant system issues,unrealistic metrics

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Acentra Health Response
10mo
Thank you for sharing your feedback and for your years of service with Acentra Health. We are glad to hear you valued the flexibility of working from home. We take concerns about leadership, communication, and fairness seriously, and your comments help us continue to strengthen in these areas. Our teams are actively working to improve systems, metrics, and collaboration to ensure employees feel supported and respected. Regarding compensation, we want to note that we view pay as part of a comprehensive Total Rewards program. In addition to competitive compensation, our benefits package is a key strength, providing employees and their families with excellent health coverage, wellness programs, retirement savings options, generous paid time off (including paid volunteer hours!), and other valuable resources that support both professional and personal well-being. We appreciate your perspective and will continue to use feedback like yours to enhance the employee experience across all levels of the organization.

Explore other reviews about Acentra Health

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, coworkers who are willing to help

Cons

limited exposure to modern tech stack

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Acentra Health Response
3mo
Thank you for sharing your experience and for the contributions you made during your time with Acentra Health. We’re glad to hear you experienced a strong work-life balance and supportive colleagues; both are important to us. We also appreciate your feedback regarding exposure to modern technologies, as continuous improvement and innovation remain key focus areas for our team. Wishing you continued success in your career!
1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Supervisors are good at placating employees

Cons

For a mental health company, it is dangerous to force employees to work while sick and incapacitated because how can someone appropriately deal with suicidal clients when they are sick and not able to think clearly? No matter how good or bad your reviews are everyone gets the exact same merit based salary increase. Worst absence point system of any corporation I have ever seen. 2 points PER DAY for absences that are not pre-planned and approved. Meaning if you get sick and are in the hospital for 5 days with a doctors note you will still be placed on a final notice because you didn't request that week off more than 2 weeks in advance. Even if you have weeks of PTO saved up because you are normally dependable.

2
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Acentra Health Response
1w
Thank you for sharing your feedback. We take concerns about employee well-being and the quality of care we provide to those we serve very seriously. Acentra Health is committed to supporting our employees while maintaining the high standards of care our members and clients expect. We appreciate you taking the time to share your perspective, and we will consider your comments as we continue to evaluate and improve the employee experience.
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