Toxic work environment - Clinical Reviewer Acentra Health Employee Review

2.0
17 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, remote, pto was decent

Cons

Unrealistic quotas, bad mgmt, toxic environment due to management

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Acentra Health Response
7mo
hank you for taking the time to share your perspective and for the years you spent contributing to Acentra Health. We’re glad to hear that pay, remote flexibility, and PTO were positives during your time with us. We’re also truly sorry to hear about the concerns you raised regarding quotas, management, and the overall work environment. No one should feel unsupported or experience a culture that doesn’t reflect our values. Feedback like yours is important, and we take it seriously. As part of our ongoing organizational transformation, we are actively reviewing productivity expectations, leadership development, and team culture to ensure our work environment fosters respect, transparency, and support. We appreciate your honesty and your years of service. Your insights help us continue improving our culture and strengthening the employee experience for current and future team members.

Explore other reviews about Acentra Health

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, coworkers who are willing to help

Cons

limited exposure to modern tech stack

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Acentra Health Response
3mo
Thank you for sharing your experience and for the contributions you made during your time with Acentra Health. We’re glad to hear you experienced a strong work-life balance and supportive colleagues; both are important to us. We also appreciate your feedback regarding exposure to modern technologies, as continuous improvement and innovation remain key focus areas for our team. Wishing you continued success in your career!
1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Supervisors are good at placating employees

Cons

For a mental health company, it is dangerous to force employees to work while sick and incapacitated because how can someone appropriately deal with suicidal clients when they are sick and not able to think clearly? No matter how good or bad your reviews are everyone gets the exact same merit based salary increase. Worst absence point system of any corporation I have ever seen. 2 points PER DAY for absences that are not pre-planned and approved. Meaning if you get sick and are in the hospital for 5 days with a doctors note you will still be placed on a final notice because you didn't request that week off more than 2 weeks in advance. Even if you have weeks of PTO saved up because you are normally dependable.

2
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Acentra Health Response
1w
Thank you for sharing your feedback. We take concerns about employee well-being and the quality of care we provide to those we serve very seriously. Acentra Health is committed to supporting our employees while maintaining the high standards of care our members and clients expect. We appreciate you taking the time to share your perspective, and we will consider your comments as we continue to evaluate and improve the employee experience.
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