Pretty good money, helps people, and a breeding ground for financial fear - Debt Counselor Achieve Employee Review

2.0
2 June 2017
Recommend
CEO approval
Business outlook

Pros

Helps people, good earning potential, not too much micromanaging, well lit office located close to the freeway so it is fairly convenient and there are some nice people

Cons

Long term top producing employees are consistently being treated unfairly. A 5 year veteran with 0 write ups or verbals on a final warning for not transferring calls correctly, a 3 year top producer having thousands of dollars getting taking from him for not transferring correctly 3 year employee has to pay back a payroll error when an entire class of new people do not have to pay back the same error, there is no fair treatment here. The culture gets worse and worse as time passes. It is extremely stressful and toxic with people constantly processing yet another unfair power play by management.

Explore other reviews about Achieve

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

I have been with Achieve for nearly 13 years, and it continues to be a place I truly enjoy working. The people here make all the difference—there is a strong sense of collaboration, support, and inclusivity that you don’t often find elsewhere. I appreciate the diversity within the organization and how valued different perspectives are. Leadership is supportive, and I have had a great experience with my supervisor, who encourages growth and teamwork. Even in a remote environment, Achieve does an excellent job fostering connection and maintaining a culture that genuinely feels like a family. I’m proud to be part of a company that prioritizes its employees and creates a positive, engaging work environment. I love the option to work from home it makes my life a little easier :)

Cons

I do not have any significant cons to note. In my experience, Achieve has been a great place to work. I feel fortunate to genuinely enjoy what I do and to be part of a company that I believe in.

3.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

- The people are generally very kind and collaborative broadly. - I believe the company is genuine in its mission to only earn profits by helping everyday Americans move forward on the path to a better financial future. - The company at large and some of its leaders aren't afraid to try things and then pivot if they don't work to try something else, instead of doubling down over pride or ego or stubbornness.

Cons

- There's a lack of clear and strategic leadership that leaves job ambiguity, which places the employee at a disadvantage with performance measurement, which is how they award quarterly bonuses. Without clear SMART goals, it becomes a game of bring me a rock, but not that rock. - Towards the end, they were implementing a start-up entrepreneurial mindset style that was leaning away from valuing work/life balance and getting more demanding and desperate in attempts to meet metrics.

avatar
Achieve Response
1mo
Thank you for taking the time to share your thoughts. We value all feedback, and we’ll carefully review the areas you mentioned as we work to always GET BETTER by improving the experience for all employees.
See reviews by: Helpful|Rating|Date|All