4.0
9 May 2026
Current employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
They want you to succeed. Lots of support from whole team. Multiple external people and fmr employees said their pro serv team is excellent. Great relationships with NiCE and Cognigy. Positive biz outlook.
Cons
Potential Con: Sink or swim process, I joined a call my first week, and was creating a pitch my 2nd week. marketing team. Con: Hard to get up to speed on CCaaS and AI if you’re not familiar with it. Very short training window.