Despite these perks, using them — particularly the Nintendo Switch — can lead to being unfairly labeled as unproductive or even “toxic,” which undermines the intended purpose of having them in the first place.
A significant concern with the organization is the lack of merit-based leadership. Many executives appear to have been hired based on personal relationships with the CEO rather than relevant experience or proven success. Unfortunately, this has led to inconsistent direction, poor decision-making, and a culture that discourages open feedback and transparency.
Managers are pressured to micromanage their teams, and despite being a sales organization, the BDR role has been reduced to registering attendees for webinars rather than generating qualified meetings for AEs. This shift seems to be a workaround for weak marketing performance, as BDRs are being used to artificially create MQLs instead of focusing on true sales outreach.
Advancement from BDR to AE is not a worthwhile path here — the compensation is not competitive, and constant changes to the commission structure (three times in one quarter alone) have caused frustration and turnover. Over 20 sales reps have left recently, largely due to leadership instability and lack of transparency.
Voicing constructive feedback — even when it's about critical issues like compensation or inefficient processes — often leads to being labeled “toxic.” It creates an environment where employees are afraid to speak up, while managers privately express frustration with executives but reprimand reps for doing the same.
There is little to no ongoing coaching or skill development after onboarding. One-on-ones often consist of small talk or misplaced criticism, rather than meaningful development. The sales training provided is severely outdated and not aligned with modern, digital sales strategies.
The company culture, once fun and team-oriented, has deteriorated. Friend groups or peer support are sometimes seen as threats rather than community. Unfortunately, this reinforces an unhealthy and distrustful environment.
Diversity in leadership is also lacking, with a noticeably homogeneous executive team. Benefits are underwhelming (no 401k match, poor incentives), and overall compensation does not align with industry standards.
Bottom line: There are talented individuals at this company, but poor leadership and misaligned priorities are holding it back. For those seeking a stable, growth-oriented sales role with modern practices and supportive leadership, you will likely be better served elsewhere
