Dream come true employer! - Premium Auditor Acuity Insurance Employee Review

5.0
13 July 2024
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home. Paid for internet service and anything to do my job. Great pay with regular generous annual increases! And when inflation hit the U.S. recently they gave a company wide % increase to all and it was substantial! Awesome health/dental insurance which has not cost me any more in my 5 years with them! Well more than market average contributed to 401k! My direct manager is there for me and happy to help out and easy to work with. Monthly gifts sent in the mail to my home. Huge tub of a gift box with all sorts of gifts, foods, desserts, games, gift cards, etc for Christmas gift. Regular meetings online with my mgr, department and company to keep us all interconnected. Great coworkers to work with in all areas! When i was hired they counted my years of professional experience here and i am already at 24 days vacation! We have our annual department in-person meeting each year which is 100% paid and a joy to attend! Our company shares all our company financial data and updates us on our company sucesses so we see how we are doing! They are very open with each of us and i feel we ALL have a voice here no matter our size. Acuity tells they love us and care about each of and i always feels this love and committment from them in everything they do. Acuity provides many more things i have not even touched on. I could not be happier than i am with company. I feel so blessed to have this job!! It is a joy each day to know i have this awesome "family" to work with! We have a great culture here!!

Cons

In my opinion i feel they are a bit heavy into the diversity, equity and incluson and push that agenda a little more than i feel is needed. I am all about equal opportunity for all backgrounds. But other than that i have no other issues.

Explore other reviews about Acuity Insurance

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance. Excellent benefits including 401k, health insurance, on-site workout facilities, summer and winter gift baskets / celebrations. Great workplace culture.

Cons

On-site cafeteria is not the best.

1
2.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Company as a whole tries hard to make sure employees feel valued, great benefits.

Cons

Working in the services department is extremely stressful and very toxic work environment. There are almost 40 processes that we are expected to remember perfectly, with a 99.8% accuracy, that seems to be enforced only for certain individuals. There are cliques and certain teammates throw each other under the bus to management when they find each other’s errors. If you are struggling, management does little to nothing to take extra time to support us. Even when we ask, they are often too busy. Instead- you’re referred to your “pod chats” to ask your team. They also tout the “flexible schedule” but in services, it's hardly easy. We're constantly reminded to “make appointments around your work hours” even though the main shifts are 8-4:30/8:30-5. And we can only work an extra hour a day to make up time. There is unlimited sick days, but the amount you call in is used on your review. Everyone talks so highly of being at Acuity but in services it’s terrible. I hear it’s so much better in other areas but it’s hard to move out. The general consensus seems that many stay for the benefits not because they enjoy the work they do. Any concerns fall on deaf ears, especially if you aren’t a favorite. If you want to work here, do not get in through billing.

2
See reviews by: Helpful|Rating|Date|All