Poor Management On Steroids. - Home Health Aide Addus HomeCare Employee Review

1.0
5 Dec 2014
Recommend
CEO approval
Business outlook

Pros

It was a job. I loved most of my clients.

Cons

The office staff were consistently sarcastic, rude, mean, and had nothing but negative things to say. One client was abusing her pills in a very dangerous way (mostly misplacing them, dropping on the floor, forgetting she had just taken them and taking more)--- since I was a mandated reporter, I tried to get them to intervene, and discuss solutions with her doctor. They solved the problem by cutting off her care. The turnover of aides was weekly to monthly, because the bullying and abuse from the office staff was demoralizing. I was ordered to go and work with a patient whose last worker was arrested, because drugs were missing. MAYBE the worker took them---and maybe they were misplaced in the house. This situation was never resolved. Minimum wage, no benefits, and no one to "have my back" when potential danger occurred, made me quit one day. I have never in my life quit on the spot, until this time. The turnover at Addus is appalling. If they didn't "like" you, your hours would be one in the early morning, 2 at noon, and one in the evening....or whatever would be the hardest ones for you to work. Their management was worse than anything I've ever seen, anywhere in my life.

Explore other reviews about Addus HomeCare

5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Pick the times I want

Cons

There are no cons that i have experienced

3.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The company is mission-driven and focused on supporting vulnerable populations, which gives the work meaning and purpose. It offers stability in a high-demand field and emphasizes training and re-education to support employee growth and retention. Branches are given flexibility to adapt processes locally, and many team members demonstrate strong compassion, teamwork, and commitment to clients.

Cons

There can be a disconnect between corporate policy and frontline realities, with inconsistent enforcement that increases strain on branch staff. A heavy reliance on repeated re-education can weaken accountability and affect morale, while centralized decision-making limits the value of branch-level expertise. Broad role expectations and limited advancement pathways can contribute to burnout for high-performing employees.

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