Pros
It's nice having every Sunday off, and paid holidays. Getting to know the customers is great. The benefits are decent.
Cons
Poor staffing levels. It seems most centers are under staffed, and the demand is high to be efficient despite not having the proper level of help. Corporate is indecisive when it comes to a company plan. So far this year they have launched two new products (one of which they planned to roll out to all centers in my state, then abruptly cancelled without explanation with only half of the centers set to launch active with the product), changed the bonus structure twice, decided not to give pay increases at all in 2014, and they also cancelled out gold buying, and still left us with a gold budget for the remainder of the year. (How are we expected to reach our gold budget if we aren't allowed to buy any?! ) Also they require grassroots style marketing efforts without any formal advertising (in my area) to enforce it with the public. Put a commercial on TV and billboards along highways, and allow your center employees to focus on the customers that come through the door.