1.0
20 June 2015
Former employee
Shreveport, LA
Recommend
CEO approval
Business outlook
Pros
Enjoyed working in the centers with the teams. Most of them were eager to work hard, learn and grow. A lot of the customers were pleasant as well.
Cons
Senior management led by fear and intimidation. It had all the employees down to the customer service reps looking over their shoulder in any situation. Not an environment of trust, performance and growth. They wanted to hire all positions from the outside, not giving any chance for center employees to advance.