Pros
Some employees are okay human beings. BCBS insurance is decent. Plenty of opportunities to learn new skills because competency is repaid with greater workload. Free drinks, casual dress, and dog friendly. Remote work available for some.
Cons
Senior management did not know how to focus and were disconnected from the realities of how to properly accomplish goals, often making cost- and time-saving cuts that were detrimental. They work diligently to maintain a "family" feel via the small start-up conditions, but this allowed for questionable to abhorrent behavior to slide, with there being clear favorites who could do no wrong. Every task was a critical fire that needed to be put out, and the majority of employees were (and are) vastly overworked. They reward "scrappy" behavior with compliments and occasional free meals, yet compensation for most was (and is) generally inadequate, raises are exceptionally rare (including those to merely offset inflation), and growth opportunities are promised but never given. The result was (and is) stretched thin employees, widespread burnout, and very high turn-over on top of two sets of layoffs in their history. So the culture was for employees to take frequent midday walks around the building to vent their frustrations with management.