4.0
8 June 2021
Former employee
Shelton, CT
Recommend
CEO approval
Business outlook
Pros
Small, flexible company which prioritizes the ability to resolve customer issues. Customized solutions for many clients, while underlying systems are generally fundamentally similar. Documentation, remote administration, and CRM platforms are robust and well-implemented.
Cons
Metric-focused management style doesn't provide higher-ups with enough details to make proper assessments. Nebulous "training goals" and a lack of training support with expectations for self-improvement.