Good team to work for - HR adviser AdviserPlus Employee Review

Thank you for your review. Like any other business we have targets to meet and track our performance through KPIs - it's not unusual or unique to AdviserPlus! But we definitely don't have timed call management - our HR professionals deal with some pretty complex cases and we wouldn't compromise their advice or coaching with a time limit. Maybe you should speak to your line manager and ask them for support with your understanding of call management?