Pros
Collaboration with international team members was positive, supportive, and constructive. Flexible work schedule that allowed for a good balance during normal operations. Opportunity to contribute to cutting-edge retail automation technology and operational design. Exposure to cross-functional teams, including product, deployment, and engineering.
Cons
Unrealistic expectations during peak months, with extremely high workloads and consistent pressure to work extra hours, including nights and weekends. Leadership often used manipulative communication tactics, repeatedly emphasizing how "critical" our work was, only to proceed with mass terminations days later. Layoff communication was handled with deep insensitivity — the termination meeting opened with a joke, despite the gravity of the news. Abrupt loss of access to systems and internal communication channels — no prior warning, no transition, and no acknowledgment of individual effort. HR showed no professionalism or empathy post-termination. Multiple emails requesting basic documentation (like the promised recommendation letter) were ignored. The company’s failure to offer severance or support for affected contractors reflected a total lack of human accountability. If you're considering applying here, know this: the tech might be innovative, but the people-first values are missing. Be cautious. If something feels off in the interview process, trust that instinct. And don’t expect support from HR — they will vanish the moment you need them. After going through this experience, it feels disingenuous for the company to use words like "trust," "quality," or "vision" in its branding or communication. These values were not only absent — they were actively contradicted. Trust was broken, quality was sacrificed in the way people were treated, and the only vision that became clear was a lack of humanity and long-term thinking.