Pros
Progressive attitude. Always looking to improve, grow, and shift to keep up with changing world and industry. Understanding with life necessities, such as doctor appts., working from home or calling in sick. Diverse and friendly coworkers. Potluck lunches are an almost daily occurrence. Giggling and joking are heard all day. Get to work in a historic New York City building next to the Chrysler Building and above Grand Central. You don't even have to step outside to get into the building. Being in the travel industry inspires me to want to travel more. Friendly and very personal upper management.
Cons
Airline partners are difficult to get a hold of concerning IT issues. The lack of a physical product, or direct sale makes marketing a challenge. Intricate and delicate server network always gives problems for IT and customer service.