PPC, run - Anonymous employee Aires Employee Review

1.0
2 Aug 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

location: in beach radius, beautiful building

Cons

Unrealistic caseload, you cannot get everything you need to get done in less than 40 hours a week. You just can’t. Plenty of jobs today require a extra work now and again. This is not a little extra now and again. It’s constant extra complicated work at no overtime. Get ready to cause tension if you ask for frequent overtime if you’re an MSPEC. To get my job done, retain a high PRS score (also bs ), I work closer to 50-60 hours a week. Anyone can attest to this. Its constant extra work and just gets worse in the summer. Tipping point is that higher ups had a presentation saying there is no busy time in the summer. Basically made a joke of it flat out telling everyone in the trenches on the ground floor that they do not care, nor do they wish to acknowledge how it is really is. Everyone comes here expecting to work and put in a good effort. AIRES requires more than extra effort, all the time, but for little benefit. Culture is curt and the only feedback is when you do things wrong. Training is abysmal. Asking for ‘help’ after your training period ends is always a hassle. Get ready for a culture of finger pointing and blaming. The culture is rude. CSMs exist to be vapid and throw MSPECS and PPCS under the bus. Ive heard that it’s this way in all of the offices. If you like passive aggressive finger pointing blame avoiding emails constantly, this is the place for you. If you want a culture that lies to the clients about the caseload of employees and how AIRES is run, this is the place for you.

Explore other reviews about Aires

5.0
18 July 2025
Recommend
CEO approval
Business outlook

Pros

The good truly outweighs the bad. They are pretty flexible to make sure you have a good work/ life balance. Summers are busy, but that's expected in this industry. If are looking to just ride a clock Monday- Friday 8-5pm then this is not the place for you. You stay busy. I'm not aware of them ever having a layoff, so that speaks volumes about leadership.

Cons

I wish the heath insurance package was better/ cheaper and they provided tuition assistance, but other that's all I can think of. I also wish we received pay increases were more in line with inflation, but at least we received one.

1.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Hybrid work culture - There were some genuine good people I worked with here

Cons

Worst IT department I have ever worked at. Weak leadership that flat out ignored concerns that were brought up and only sought to place blame instead of correcting problems when something went wrong that they were warned about multiple times. This contributed to their mindset of making every little thing "urgent" - even when it wasn't, or when other employees didn't follow proper procedures they wanted it done anyway. Toxic environment with extremely poor communication and dishonesty. Micromanagers who lied and manipulated information, constantly covering up their incompetence and inability to manage others - with an extreme lack of accountability and integrity. Would tell people to get certifications and then never empower or promote employees who got them. Just got shoveled more work onto their plates without proper training on an already small staff while they never lifted a finger to help out or defend their teams when needed. Refused to enforce established policies and instead bowed down to other managers/directors who had no business sticking their nose in IT department operations - most of whom had subordinates who could barely use a computer correctly or follow directions, then cried like a toddler until they got their way.

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