Honest, fair & getting better each day! - Operations Aires Employee Review

5.0
24 Jan 2023
Recommend
CEO approval
Business outlook

Pros

This is a ethical sales driven company with a good story peaking at a time when other competitors are failing, Aires is growing and is focused on providing exceptional customer service. We are not perfect but the leadership here listens and makes adjustments. Truth is that this industry is hard to predict and some clients don't know what volume is coming next so it has caused occasional staffing shortages. Leadership knows this and has made changes in HR to address the need for more aggressive salaries and proactive hiring.

Cons

Change sometimes happens too slow but it does happen.

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Aires Response
3y
Hello, Thank you so much for taking the time to provide us some insight on your experience with Aires. We are always happy to hear that our efforts are being felt in a meaningful way. You are correct in saying that we are not perfect, but we are always striving to make impactful changes that will improve the life, both work and personal, of our team. Our HR team has been hard at work to get feedback from our teams and then making changes based upon that feedback. As you mentioned change can sometimes be slow, but we believe that these changes are an investment in our future and that future is bright. Aires is a company that is growing, and we plan to continue to grow in all aspects to be the best company we can be. We welcome the opportunity to connect offline and talk about any suggestions or ideas that you have regarding continued improvements. If you would like to do so you can reach us at HR@aires.com or HRConfidential@aires.com.

Explore other reviews about Aires

5.0
18 July 2025
Recommend
CEO approval
Business outlook

Pros

The good truly outweighs the bad. They are pretty flexible to make sure you have a good work/ life balance. Summers are busy, but that's expected in this industry. If are looking to just ride a clock Monday- Friday 8-5pm then this is not the place for you. You stay busy. I'm not aware of them ever having a layoff, so that speaks volumes about leadership.

Cons

I wish the heath insurance package was better/ cheaper and they provided tuition assistance, but other that's all I can think of. I also wish we received pay increases were more in line with inflation, but at least we received one.

1.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Hybrid work culture - There were some genuine good people I worked with here

Cons

Worst IT department I have ever worked at. Weak leadership that flat out ignored concerns that were brought up and only sought to place blame instead of correcting problems when something went wrong that they were warned about multiple times. This contributed to their mindset of making every little thing "urgent" - even when it wasn't, or when other employees didn't follow proper procedures they wanted it done anyway. Toxic environment with extremely poor communication and dishonesty. Micromanagers who lied and manipulated information, constantly covering up their incompetence and inability to manage others - with an extreme lack of accountability and integrity. Would tell people to get certifications and then never empower or promote employees who got them. Just got shoveled more work onto their plates without proper training on an already small staff while they never lifted a finger to help out or defend their teams when needed. Refused to enforce established policies and instead bowed down to other managers/directors who had no business sticking their nose in IT department operations - most of whom had subordinates who could barely use a computer correctly or follow directions, then cried like a toddler until they got their way.

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