Truly think it through - Customer Success Manager Airspace Employee Review

1.0
29 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Nice California office! free office snacks very smart and highly educated young sales team. (Loved their work ethic) Wish I connected with them more. Salary was good for me.. BUT IT'S NOT ALWAYS ABOUT THE MONEY! (for me) Remote so they say but more Hybrid focus which is not in the job description. still a PRO but be mindful it's not 100% REMOTE.

Cons

Still using the "Startup" Verbiage be mindful of this. Unlimited PTO (Does not exist) what I need to do on my own time with my PTO does not need to be broadcasted on my calendar for everyone to see. Very Passive aggressive team. Smile in your face then provide negative feedback to your direct report. when they could have just communicated whatever it was to you. I feel bad for the Ops Team.. when things go South, they are always taking the brunt!!! "Time Critical" means no work life balance.. They want you attached to your phone/ SLACK at ALL TIMES!! or have others watch over your accounts.. No matter when or where.. Watching very young educated people burnt out, tired and voicing how underpaid they are was just not worth it. Gaslight, Gaslight, Gaslight Nothing but negative feedback from leaders who truly are in the wrong position. They aren't open to feedback /Neg and pick their favs! Trying to fight fires but not working on the basics/foundation to eliminate the fires that arise. Lack of Diversity and does not respect cultural official holidays.

Explore other reviews about Airspace

5.0
12 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The company's transparency is excellent, frequent all hands meetings, regular slack updates with all the numbers of how things are going, access to execs if you ever needed anything. - Good benefits (not the best I ever had, but very respectable) - The people and company are very causal. Ive never had to worry about politics here which is great. - Good work life balance. Unlimited PTO has never been restrictive to me. Plenty of holidays. No insane deadlines for working late.

Cons

like everywhere, there has been layoffs in the last couple of years. Culture has shifted to be a bit quieter as a result.

2.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Nick Bulcao is amazing. He really has a great vision. Amazing team in Operations who tries their best despite the ridiculous metrics they have to meet, many great friendships formed. Overtime is provided but if you’re one of the only ones that takes it, you will get taken advantage of and find yourself with a very unhealthy work/life balance.

Cons

Upper upper management in operations once above the “manager” level is awful. A few in particular. They push and push for more but don’t want to listen to feedback or their leadership team that works on the frontlines suggestions and advice. They don’t talk respectfully to the ones under them and then expect the team to break their backs. Constant changes of supervisors and managers and processes so don’t get used to anything.

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