Pros
Nick Bulcao is amazing. He really has a great vision. Amazing team in Operations who tries their best despite the ridiculous metrics they have to meet, many great friendships formed. Overtime is provided but if you’re one of the only ones that takes it, you will get taken advantage of and find yourself with a very unhealthy work/life balance.
Cons
Upper upper management in operations once above the “manager” level is awful. A few in particular. They push and push for more but don’t want to listen to feedback or their leadership team that works on the frontlines suggestions and advice. They don’t talk respectfully to the ones under them and then expect the team to break their backs. Constant changes of supervisors and managers and processes so don’t get used to anything.