Pros
The technicians here are some of the kindest and smartest people I’ve ever worked with and deserve much better You will have downtime but this will be held against you for arbitrary reasons
Cons
Where do I even begin? This company is a complete mess in terms of equipment and documentation. This company provides no devices of their own for you to use and expects you to provide your own equipment or use their hacked together desktops in the NOC. And when I say hacked together I mean: non-functioning graphics cards so you can’t even use a monitor properly, USB ports that aren’t working, improperly configured ethernet ports, no proper Microsoft Office licenses to use etc. There was one night recently where it literally took 40 minutes from the time I walked in the door to the time I was able to find a working computer. Also the fact that the company has no provided machines for you to take home means you will be hoping to God whatever software they require for random projects will work on your machine. Not only is this a huge privacy concern but just overall makes the process of working on projects so inefficient since you will always be installing new software, configuring vpns etc THAT SHOULD ALREADY BE CONFIGURED BY THE COMPANY ON A PROVISIONED LAPTOP. The more jobs I work in IT the more I realize how important documentation is also. This company likes to use Microsoft Teams as their go to for everything but again, everything is so disorganized and cluttered that you never feel comfortable looking up a piece of information since it’s buried within folder structures that make absolutely no sense. This place will also start you off with a 90 day “probation” period which in and of itself strikes one as rather draconian. I was warned to take heed of this fact and assumed that as long you did not drastically mess up you would be fine since I was given examples of employees getting fired for popping hard drives on live servers as examples of what not to do to get fired. Apparently never showing up late, covering for people when sick and actually taking the time to train team members on how Linux operates isn’t enough to pass the illusory probation period check so be warned that it’s a moving target for hire that you will never surely be confident in your long term employment. Situations will be so utterly convoluted, undocumented and miscommunicated that to even argue back as to why you were at no fault for what you were being blamed for becomes more trouble than it’s worth. This is all to say that not a single review process happened throughout my time with this company and from the sounds of it, my coworkers and other reviews on here is that you will get hired and never be eligible for review or promotion. Your benefits / pto won’t kick in till half a year later so god speed until then.