Good company to work for - Customer Service Representative (CSR) Alight Solutions Employee Review

3.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great company, offers benefits, good starting salary

Cons

Training was disorganized and didn’t match what we learned when we got into production

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Alight Solutions Response
6mo
Thank you for your feedback! We’re glad you found value in our benefits and starting salary. We understand training is critical and are continuously working to improve alignment between training and production. Your input helps us enhance the experience for future colleagues.

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
4.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Great for entry level, benefits are amazing, unlimited PTO

Cons

long hours during open enrollment, you need a ton of adaptability with company structure changes.

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