People Don't Matter - Customer Care Representative Alight Solutions Employee Review

1.0
12 July 2018
Recommend
CEO approval
Business outlook

Pros

Benefits I really have nothing good to say other than the paychecks were on time which isn't a pro.

Cons

Hostile Work Environment Human Resources constantly ignore sexual harassment complaints As an employee you are just a number and a robot They will give you more responsibilities than stated on contract without raise that goes with the added responsibilities as per their own policies. Constructive Criticism is not welcome. Management often delegate their workload and do not share credit. Unless you are a friend of upper management, you will not be promoted.

Explore other reviews about Alight Solutions

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
avatar
Alight Solutions Response
3mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Cons

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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