Don't work for Alight. I repeat - don't work for Alight. - Client Relationship Manager Alight Solutions Employee Review

1.0
31 Jan 2023
Recommend
CEO approval
Business outlook

Pros

None. The mediocre benefits barely makes up for the low salary, high demands, and toxic environment. Overall compensation is extremely weak, not at all competitive. I

Cons

They are cheap. They don't invest in adequate staffing nor do they provide sufficient resources. Yet they constantly increase the performance requirements. You will be expected to deliver on service agreements that are unobtainable and therefore hinder our business relationships, as clients quickly recognize that the expectations set can't be met. Alight is known to its clients for overselling and underperforming. Unsurprisingly, you will be overworked and experience daily high levels of stress trying to make up for the lack of resources. This environment will put you at a high risk of burnout. I've witnessed too many mental breakdowns. Trust me, it's not worth it. Alight was formed in May 2017 after the acquisition of the benefits outsourcing department of Aon Hewitt by private equity funds - Blackstone Group L.P. If you're not familiar with this private equity firm, I highly suggest you look them up as it will help you understand the kind of controversial business strategies they're known for.

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
5mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Cons

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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