Great if you dont plan to be there long - Customer Service Team Manager Alight Solutions Employee Review

1.0
20 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Working from home is the only pro

Cons

No raise, but demand performance. They take and take and never give. They layoff without notice, and dont care who or how they impact you. You can be a spectacular employee meeting all of your deliverables and they will let you go. Insurance benefits are bad, they higher less than stellar customer service representatives that you have to babysit all day, because they dont want to pay for top talent.

Explore other reviews about Alight Solutions

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
avatar
Alight Solutions Response
4mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

None really, they really dont know what they are doing

Cons

Bad work culture, doesn't conduct proper AARs to get to the root cause

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