Pay definitely not worth what you'll put up with - Customer Service Representative Allegion Employee Review

1.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Very little. Some of the staff are nice.

Cons

The workplace culture is extremely toxic. The pay is not worth the constant abuse from customers over the state of the company as a whole, incorrect/late/missing orders. It's not worth the work load load, the constant micromanagement and the meetings over the slightest of percieved infractions. The management pivots staff against eachother, allows the weaponisation of HR processes for harassment, and then sweeps true harassment under the rug when it occurs. The management constantly micromanages with unrealistic expectations while refusing to actually work with other departments to improve the processes that make customer service so difficult. If you're a young person, or a person who doesn't have workplace values that belong in the last century, don't work here. Diversity and inclusion is very poor.

Explore other reviews about Allegion

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits and Supportive upper management.

Cons

There is nothing to add here.

1.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

You can create your own projects

Cons

This location has an epidemic of ineptitude. You will be amazed at just how many people have no business being in their current role.

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