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      Alleviate

      Engaged employer

      Alleviate reviews

      Management doesn't care - Account Manager Alleviate Employee Review

      1.0
      12 Apr 2024
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing at all, it is awful even the clients.

      Cons

      Management doesn't care about employees nor clients. They fired people stating they have no money to pay bonuses yet they got a better and more expensive building. Not only that they are putting more skills to account managers than what they were originally hired for. They got rid off the outbound team and expect us to do both inbound and outbound and of course because we got to do both, people use more outbound and the inbound queue gets stuck back to back for such a long time. They expect us to do welcome calls, monthly reviews within 9 minutes and not only that if you talk back and reinforce your rights you get fired. We can't have freedom of speech and to be honest I will be submitting legal action against them for wanting to take my freedom of speech away.

      avatar
      Alleviate Response
      2y
      The company strives to place management over our teams, who care for our clients and employees. While the requirements for bonus earnings may occasionally change, the Company still provides bonus compensation for the account manager role, as we do not have any financial limitations preventing us from doing so. Furthermore, our company practices an Open-Door policy, welcoming feedback and concerns. We do not support or encourage retaliation for voicing grievances, and we take these accusations seriously. Given that your review indicates that you are a current employee, we encourage you to contact the Human Resources Department to express your concerns. We thank you for your valuable feedback.

      Explore other reviews about Alleviate

      5.0
      31 Oct 2025
      Debt advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Welcoming offices, management team has been nothing but supportive and engaging with questions on the best course for success.

      Cons

      There can be a large learning curve if you are unfamiliar with debt relief and credit review.

      1.0
      2 July 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      View is nice but literally the only redeeming quality

      Cons

      They over work you and treat you like it’s your fault that you’re not producing when there’s hardly any tools available to work with. They prioritize incessant and many teams meeting instead of letting people work on their productivity. The phone system sucks and you never know if it’s someone calling in or the dialer calling out and some poor schmuck answering. Lots of these “leads” are hardly vetted and it counts against you even if they weren’t qualified in the first place. And the pay plan is its own circle of inferno. It’s insulting and the reason why most of the people you will work with are working for minimum wage. Turn over rate is unbelievable and the managers are a bunch of middle management whip cracking drones. Not to mention one of them was just suspended for sleeping with a sales person. There are people who go to the hospital from mental breakdowns from this place and as of recently they fired about 30 staff in one week with no notice. As you can imagine there are a lot of lawsuits headed their way so be wary and don’t get caught in the middle.

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