Great place to work ONLY IF you are NOT a call center employee! - Customer Service Representative Allianz Employee Review

3.0
4 Nov 2014
Recommend
CEO approval
Business outlook

Pros

*Accrual of vacation days add up fast after the first 5 years, then after 10 yrs! *Great benefits *Beautiful facilities *Great 401k and IRA match *Tuition reimbursement *Annual recognition party

Cons

*Difficult to get time off if you are a call center employee *Difficult to move out of call center even if you have an advanced degree *Promotions seem to be based on "who you know" and not "what you know" *If an employee has to leave to take care of a sick child, or they themselves are sick, they get an "occurrence" or "incident". Other employees outside of call center DON'T get this treatment! Managers don't seem to get this treatment either!

Explore other reviews about Allianz

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Quick interview process, maternal leave was available before 1 year of employment

Cons

You did have to work at least one day on the weekend.

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, hybrid work arrangement is flexible (you can choose your 3 days in office)

Cons

Tenure and friendship is valued more than actual skillsets. Many people in Ops have no formal college education or true technical skills, and have been complacent in the dept for 10+ years. This leads to inefficient and stale processes that are reluctant to change. The culture is extremely passive aggressive and long-tenured employees are not welcoming to new hires from outside of the organization. People will go out of their way to sabotage opportunities for those offering new perspectives with greater value add. This causes forced interactions with low value collaboration. Many in analytical roles do not even understand basic Microsoft Office skills, Excel functions, V/XLOOKUPS, etc. and data is often reviewed manually per line item… This company is run like a low budget mom and pop shop where inefficient and backwards practices are toxically in circulation.

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