2.0
24 June 2026
Anonymous employee
Current employee, less than 1 year
Birmingham, England
Recommend
CEO approval
Business outlook
Pros
2 days working from home
Cons
- not allowed to go to the toilet at certain times - micromanagement to the point where they want to know what you are doing every second of your life. - system issues which are not favourable to the employee, end up getting the blame. - clear favouritism of staff. - managers speaking about their gambling habits in front of handlers who are dealing with sensitive clients/ claims. - lack of communication between structures. - clear favouritism from department and line managers.