Pros
- Work from home option for overtime and bank holidays - Toil - Flexible hours
Cons
-Quantity over quality. Even if the management keep saying otherwise, it doesn’t matter if a claim is poorly processed as long as you process as many as you can. Making you feel like you are just a robot. -There is no incentive to work hard. No matter how motivated you are it wont make any difference at the end. No point wasting energy doing a good job when people doing less than the minimum will have the same salary at the end (or even more). -It feels like HR is just waiting for everybody to quit. Working there made me feel so underappreciated. Apart from a “good name” on the CV there’s no means to progress your career and many companies around Dublin know how bad it is there so they know you are desperate to leave. -Some of the new hires have started with a higher pay than people that have been working for the company for years despite doing the same job which is deeply unfair and demotivating. Even though this issue has been raised many times, nothing has changed. -Working with very frustrated people makes you become one. People are nice but nobody wants to be there. -Managers unaware of the product you are working on, and how over complicated some of them are. it might be because they are incompetent or because they don’t care. -Software and computer are terribly slow and crash regularly -Location is terrible : it feels like a ghost town