Great for guards, but they have very little vision for the future of security. - Assistant Account Manager Allied Universal Employee Review

3.0
2 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Lots of free online training available. Corporate culture is geared toward training and educating guards and fire-safety officers. Well developed philosophy of customer service.

Cons

A lot of managers are hired in because they are former cops. They don't have any management skills or experience and are not customer service oriented. The company is entirely focused on physical security and providing guards for manned posts. They are not competitive in their market with companies that offer integrated technical security services.

Explore other reviews about Allied Universal

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

works with my schedule great breaks

Cons

None so far no con

3.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

The role provides subsistence-level wages, offering little financial security.

Cons

Management arbitrarily downgraded my position from full-time to part-time, yet still demanded overtime. I grew overwhelmed and complained that overtime was impeding my health. After that I was told then don't do overtime like it wouldn't negatively affect me. After moving me from a solid post to a flex post, they expected me to show up with only an hour's notice. They then used an "available quota" as an excuse to terminate me after creating a schedule that made it impossible to succeed.The company's adaptive workflow seamlessly absorbs last-minute modifications with zero friction. Advice to Management: Treat your employees' time with respect instead of setting them up to fail with unrealistic scheduling and quotas. I advise management to invest more heavily in employee development and modernizing our core tools. Providing clearer pathways for advancement and better operational resources would significantly boost morale and retention.

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