No one in Operations management has any idea what they are doing, from the CEO to the shift manager. They implement new policies to do quick fixes for issues and then change the policies a month later when it doesn't work out. They treat their operations technicians very poorly, with no respect. Allosource is a non-profit, so they have zero regard for efficiency, best work practices, etc. They fire technicians for safety incidents instead of trying to find the root cause and improving the safety culture.