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      Alorica

      Engaged employer

      Alorica reviews

      Interesting job culture - Customer Service Specialist II Alorica Employee Review

      3.0
      1 Feb 2026
      Customer service specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay was decent My first TL was amazing Being able to grt prompt help from TL if needed

      Cons

      Equipment issues constant & unpaid Once they switched myTL , I didn't care for her Having to wait 3 yearrs to reapply

      Explore other reviews about Alorica

      2.0
      24 June 2026
      Member service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s a job. Helping people some are grateful

      Cons

      Coaching every week. Never positive feedback. Support to staff is limited.

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