Here is my review after working in 1+ years. - Customer Experience Agent Alorica Employee Review

3.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

1. You'll get attracted by ambiance. 2. Smooth interview experience. 3. They'll provide WFH based on performance.

Cons

1. Too many rules. 2. I work for DD, which is worst if you ask me. They won't provide enough support but they'll expect great scores. Stressful and the salary is also very less compared to market trends. 3. Obviously politics. If you want to grow then you need to start run around from day one.

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2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

It’s a job. Helping people some are grateful

Cons

Coaching every week. Never positive feedback. Support to staff is limited.

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