Challenging Work Environment with Cultural and Management Issues - Customer Service Associate Alorica Employee Review

1.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Exposure to international client handling, performance metrics, and fast-paced operations. One manager was supportive and understanding, which made a noticeable difference in day-to-day work experience.

Cons

Workplace culture raised serious concerns around safety and professionalism. Inappropriate behavior was often normalized or not addressed adequately, which contributed to an environment where employees, particularly women, could feel uncomfortable or unsupported. There was a noticeable lack of accountability and proactive measures to ensure a safe and respectful workplace.

Explore other reviews about Alorica

4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

Cons

Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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