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      Alorica

      Engaged employer

      Alorica reviews

      Supportive environment with clear metrics, but low pay - Customer Support Representative Alorica Employee Review

      4.0
      5 May 2026
      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Professional environment but supervisors were very friendly and supportive. I was working remotely but they gave us the option to go on site if we wanted to. It was a great experience. Its easy to get noticed and metrics are well defined. They hire a lot from within.

      Cons

      The salary could have been higher.

      Explore other reviews about Alorica

      2.0
      7 June 2026
      Remore call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

      Cons

      Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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