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      Alorica

      Engaged employer

      Alorica reviews

      Great coworkers and bonuses. - Customer Service Representative (CSR) Alorica Employee Review

      4.0
      7 July 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent coworkers, great bonus structure, loved the project I was assigned.

      Cons

      Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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      2.0
      5 July 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to work from home.

      Cons

      Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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